Urban Planning Consultation and Engagement in Alberta | reVerb Communications
Residents talking with the reVerb team at a community engagement event
Urban planning engagement in Alberta

Urban Planning Consultation and Engagement

Public engagement for rezonings, area structure plans, land use redesignations and development permits, for developers, municipalities and project owners across Alberta.

The approval path

Engagement at each stage of a land use approval

reVerb plans engagement around the municipal process, so each audience hears from the project at the point where their input can still be used.

Stage 1

Concept

Stakeholder mapping, an issue scan and early conversations with community leagues and neighbours.

Stage 2

Engagement design

A program matched to the application type, the municipality's engagement policy and the timeline.

Stage 3

Public engagement

Open houses, information sessions, online engagement and one-on-one meetings while the design can still respond.

Stage 4

Application and reporting

What-we-heard reporting for administration and plain-language updates for the public.

Stage 5

Public hearing

Presentation materials, speaking notes, question preparation and support at council.

Why it matters

Required consultation, used well

Every rezoning, area structure plan and land use redesignation in Alberta carries some form of public engagement. The Municipal Government Act sets the floor with a public hearing, and many municipalities set engagement policies above it.

reVerb uses that required consultation to give residents accurate information early, bring what we hear back to your design team and build a record administration and council can rely on.

We help developers and municipalities run planning engagement that keeps approvals moving and builds community support.

Public consultation session with community members
Who we work with

Who brings reVerb in on planning engagement

We work for the team leading the application or alongside the planners and designers on it.

Developers and proponents

You need a rezoning, an area structure plan amendment or a development permit. We run the engagement from stakeholder mapping through to public hearing support, so your team can stay on the project.

At stakeApproval timelines and design changes
Real estate developers

Municipalities

Planning departments managing statutory plan amendments and public hearings. We add engagement capacity alongside your staff, in your process and to your engagement policy.

At stakeCouncil confidence and resident trust
Municipalities and public owners

Land use planning consultants

You lead the regulatory strategy and technical planning. We run the stakeholder consultation and prepare the record and materials your clients need for their applications.

At stakeComplete, defensible applications

Engineering and architecture firms

Design teams that need technical information turned into public-facing engagement materials and sessions residents can follow.

At stakePublic understanding of the design
Engineering firms
What we do

What our planning engagement work includes

From the first stakeholder map to the public hearing.

Stakeholder identification and analysis

Who has influence over the approval, what they are likely to raise and which relationships need attention first.

  • Stakeholder mapping
  • Issue scan
  • Community league and business outreach lists
  • Engagement risk assessment

Engagement program design

A program scaled to the project and its approval pathway, from a neighbourhood rezoning to a regional area structure plan.

  • Engagement objectives and methods
  • Timelines aligned to the application
  • Municipal engagement policy alignment
  • Digital and in-person options

Message development

Plain-language materials on the topics residents ask about, such as traffic, density, parking and construction.

  • Project messaging
  • Fact sheets and FAQs
  • Display boards and web content
  • Notification letters

Open houses and meetings

Facilitated sessions where residents can ask questions and their input is captured.

  • Open houses and information sessions
  • Community league meetings
  • Working groups
  • Presentation coaching for your team

Consultation records and reporting

Documentation that shows what was heard and how the project responded, prepared for administration, council and regulators.

  • Engagement logs
  • What-we-heard reports
  • Concern tracking and responses
  • Public hearing preparation

Coordination across processes

Consistent messages and aligned timelines when a project runs municipal and provincial consultation at the same time.

  • Municipal hearings
  • AER and AUC participant involvement
  • Environmental review consultation
  • Regional plan consultation
In Alberta

The rules that shape planning consultation

Land use projects in Alberta can fall under several consultation frameworks at once. We plan the engagement to each one that applies.

Municipal

Municipal Government Act

Requires a public hearing before council passes a statutory plan or a land use bylaw amendment. Municipalities set their own engagement policies beyond this.

Read the Act
Energy

AER Directive 056

Sets participant involvement requirements for energy development applications to the Alberta Energy Regulator (AER).

Read the directive
Minerals

AER Directive 091

Sets application and engagement requirements for rock-hosted mineral resource development in Alberta.

Read the directive
Electricity

AUC Rule 007

Sets participant involvement requirements for power plant, substation and transmission applications to the Alberta Utilities Commission (AUC).

Our Rule 007 support
Environment

Environmental Protection and Enhancement Act

Includes public consultation as part of environmental impact assessments in Alberta.

Read the Act
Regional planning

Alberta Land Stewardship Act

Governs regional plans in Alberta and the consultation that goes into them.

Read the Act
What early engagement does

Concerns heard while they are still questions

Engaging early lets residents raise concerns before they harden into organized opposition or formal objections, and gives your team time to respond in the design.

Book a discovery call →
  • Timelines protected from late surprises
  • A consultation record that administration and council can rely on
  • Lower risk of appeals after approval
  • A development team that stays focused on the project
  • Relationships that carry into construction
"reVerb has really supported the public comms side by setting a high standard for public communication and engagement. It shows how much the team genuinely cares about the community and making sure people feel informed and involved. That kind of commitment goes a long way on a project like this."
Josh Jones Project Manager, Valley Line Southeast, AECOM
Questions

Urban planning engagement questions

Does Alberta require public engagement for a rezoning?

The Municipal Government Act requires a public hearing before council passes a statutory plan or a land use bylaw amendment, which includes most rezonings. Many municipalities set engagement policies that go further, so the requirement depends on where your site is.

When should engagement start on a rezoning or area structure plan?

Before the application is filed, ideally at concept design. Starting early gives the design team time to respond to what residents raise and gives administration a record of the conversation.

Can reVerb work alongside our planning consultant?

Yes. Your planning consultant leads the regulatory strategy and technical planning. reVerb runs the engagement and prepares the consultation record and materials that support the application.

Does reVerb prepare what-we-heard reports for council?

Yes. We summarize what residents and stakeholders told us, how the project responded and what remains open, so administration and council have a clear record. See our what-we-heard reports.

Where in Alberta does reVerb work?

reVerb is based in Edmonton and works across Alberta, including Calgary and southern Alberta, central Alberta, northern Alberta and the Peace Region, and in British Columbia.

Work with us

Plan the engagement. Protect the approval.

Tell us about the site, the application and where it sits in the process. Every engagement starts with a discovery call so the plan fits your project and your municipality.