Fractional Communications Support
Communications support that works alongside your existing team, with access to advisors who bring decades of experience. Support can run for a single month or for as long as you need it. For municipalities, public agencies, start-ups and private sector teams across Alberta and British Columbia.
Experienced support that adds to the team you have
A reVerb lead works with your communications staff, in your voice and to your approval process, with access to senior advisors who bring decades of experience as the work calls for it. Support can run for one month or continue until your needs change.
Based in Edmonton and serving organizations across Canada since 2015.
Strategy and advice
Plans, key messages and advice for your team, leadership, council or board.
Writing and editing
Releases, reports, newsletters, web content and plain-language review.
Stakeholder engagement
Engagement planning, sessions and what-we-heard reporting. Engagement services
Built for public bodies and growing companies
Municipalities and public agencies
Added capacity for your communications team through a transition, a busy period or a major project, working to your approval process and the council calendar.
Municipal and government work
Start-ups and growing companies
A fractional communications department for companies without communications staff: positioning, launch and investor materials, media and the channels that carry them.
Corporate and private sector
Contractors, developers and industry
Project communications, community relations and public updates for companies building in public view.
Prime contractors
Engineering firms and consultants
Plain-language writing, proposal support and engagement capacity alongside your project teams.
Engineering firmsWhat monthly support can cover
Added capacity when your team needs it
A position is open
reVerb provides interim communications support while you recruit and documents plans, templates and contacts for the new hire.
A staff member is away
Their work stays on schedule and is handed back on the agreed return date.
A project or busy season
A launch, capital project or service change gets added capacity working alongside your staff.
No communications staff
Where communications sits with a CAO, a founder or a department head, monthly support gives the work an owner.
What we take on each month
Work is drawn from the list below and agreed at each monthly check-in.
Strategy and leadership
Direction for the work and support for the people who front it.
- Communications plans and key messages
- Speaking notes for executives, the mayor or the reeve
- Council, board and leadership briefings
Content and channels
Writing, design and the channels that carry it.
- News releases, newsletters and web updates
- Reports, notices and plain-language review
- Social content and graphics
- Presentations and layouts
- Internal communications and staff updates
Media and engagement
Media work, public inquiries and engagement programs.
- Media inquiries and response
- Media and spokesperson training
- Stakeholder and public engagement
- What-we-heard reporting
- Public and project inquiry support
Monthly support covers planned, ongoing communications work. Emergency crisis communications is set up as a separate service. Crisis communications
How monthly support is priced
A blended hourly rate across the reVerb team
Up to a set number of hours each month, based on the need
Hours move up or down as your needs change
Ongoing agreements end on 30 days' notice
Built around what you need
Every agreement is custom. Hours, team and term are set around your organization and the situation in front of you, from a single month to ongoing support.
Book a discovery call- Ongoing support until your needs change
- A full fractional communications department for organizations without communications staff
- Extended vacancy or leave coverage
- A launch, capital project or service change
- Engagement programs and what-we-heard reporting
Rates and monthly hours are discussed on the discovery call and set around what you need.
How monthly support runs
Every agreement starts with a discovery call to set the priorities and the monthly hours. For public bodies, your procurement policy determines which route applies, and monthly support can be quoted directly after that call.
- Work in your voice and to your approval process
- A monthly check-in to plan upcoming council and project needs
- An activity summary of hours, deliverables and outcomes each month
- A monthly review to move hours up or down as your needs change
- Ongoing agreements end on 30 days' notice
- Plans, templates and contacts handed over when the engagement ends
Some of our clients
Logos shown may represent work in other reVerb services.
Fractional communications questions
What is fractional communications support?
Communications support on a set monthly agreement that works alongside your existing team. A reVerb lead runs the work, with access to senior advisors and to writers, designers, media and engagement specialists as needed, in your voice and to your approval process.
Does this replace our communications team?
No. Monthly support works alongside your communications staff, adding capacity during a transition, a busy period or a specific project.
Can reVerb provide outsourced communications or act as a fractional communications department?
Yes. For organizations without communications staff, reVerb can provide outsourced communications as a full fractional communications department on monthly support.
Who uses fractional communications?
Municipalities, public agencies, start-ups, contractors, engineering firms and private sector teams across Alberta and British Columbia.
Can reVerb support us during a vacancy or a leave?
Yes. reVerb supports your team while a position is vacant or a staff member is on leave, and documents plans, templates and contacts for the person returning or the new hire.
How long does monthly support run?
Support can run for a single month or continue until your needs change. Hours are reviewed each month and can move up or down, and ongoing agreements end on 30 days' notice.
How is monthly support priced?
Monthly support is billed at a blended hourly rate, up to a set number of hours each month. Rates and hours are discussed on the discovery call and set around your needs.
Does monthly support include crisis response?
Emergency crisis communications is set up as a separate service from monthly support. Monthly support covers planned, ongoing communications work. Crisis communications
Does a municipality need to issue an RFP?
Your procurement policy determines which route applies to your organization. Monthly support can be quoted directly after a discovery call.
Where does reVerb work?
reVerb is based in Edmonton and works across Alberta and in British Columbia.
Talk to us about monthly support.
Every agreement starts with a discovery call so the hours, team and scope fit your organization.