how reVerb helps

Engineering, Architecture & Design Firms

     Technical Excellence

  Meets
  Strategic

   Communication

engineering firm communications
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Strategic communications that support technical excellence and project success.

Technical expertise wins projects. Clear communication keeps them on track. We help engineering, architecture, planning, and design firms navigate stakeholder complexity while you focus on delivering exceptional work.

Engineering, architecture, planning and design firms are hired for your technical expertise, but project success depends on far more than good design and sound engineering. Complex stakeholder landscapes, public scrutiny, regulatory approvals, and client expectations all require strategic communication that complements your technical work.

At reVerb, we understand the unique position technical firms occupy. You're often caught between project owners, contractors, regulators, communities and the media—each with different priorities and concerns. We provide specialized communications support that helps you navigate these relationships, protect your reputation and keep projects moving forward while you focus on what you do best: delivering technical excellence.

Expertise.

The Challenges Technical Firms Face

  • Managing Multiple Stakeholder Expectations

    Technical firms must balance client expectations, regulatory requirements, contractor coordination, community concerns, and public perception—often with conflicting priorities and tight timelines.

    The Risk: Misaligned expectations, project delays, scope creep, damaged client relationships

  • Public Scrutiny of Technical Decisions

    Design choices, engineering solutions, and planning recommendations face public questioning—especially on controversial or high-profile projects. Technical explanations don't always translate well to public audiences.

    The Risk: Community opposition, media criticism, project delays, reputational damage

  • Regulatory & Approval Complexity

    Environmental assessments, Indigenous consultation, municipal approvals, and regulatory compliance require clear documentation and stakeholder communication beyond technical reports.

    The Risk: Approval delays, consultation failures, compliance issues, legal challenges

  • Protecting Firm Reputation

    Your firm's reputation is built project by project. Poor communication—even on projects you didn't control—can impact future opportunities and client relationships.

    The Risk: Loss of competitive advantage, missed proposals, client attrition

  • Communication Capacity Constraints

    Most technical firms don't have dedicated communications staff, leaving engineers, architects, and planners to handle stakeholder communication on top of technical deliverables.

    The Risk: Inconsistent messaging, communication gaps, burnout of technical staff

  • Differentiating in Competitive Markets

    Technical competence is table stakes. Winning proposals and building client loyalty requires demonstrating strategic thinking, stakeholder management skills, and communication excellence.

    The Risk: Lost bids, commoditization, price-based competition

How reVerb Supports Technical Firms

Stakeholder Engagement & Consultation Support

We manage community engagement, Indigenous consultation, and public outreach processes so your technical teams can focus on design and engineering—while ensuring stakeholder input is captured and addressed.

What We Do:

  • Public consultation planning and facilitation

  • Indigenous engagement and relationship building

  • Stakeholder mapping and communication planning

  • Meeting facilitation and feedback synthesis

  • Engagement documentation for regulatory compliance

Technical Translation & Public Communication

We translate complex technical concepts into clear, accessible language for public audiences, media, and decision-makers—protecting the integrity of your work while making it understandable.

What We Do:

  • Plain language summaries of technical reports

  • Public presentation development and delivery support

  • Visual communication and infographic design

  • FAQ development for common concerns

  • Media messaging and spokesperson preparation

Project Communications Support

We provide embedded communications support throughout project lifecycles—from concept to completion—ensuring consistent, proactive communication that prevents issues before they arise.

What We Do:

  • Project communication strategy and planning

  • Regular stakeholder updates and newsletters

  • Construction communications and disruption management

  • Multi-party coordination (owner, contractor, regulators)

  • Issues monitoring and rapid response

Proposal & Business Development Support

Stand out in competitive procurement by demonstrating strong stakeholder engagement capabilities and communication strategies as part of your technical proposals.

What We Do:

  • Stakeholder engagement plans for RFP responses

  • Communications and consultation sections for proposals

  • Past project communication case studies

  • Indigenous engagement strategy development

  • Presentation coaching for shortlist interviews

Schedule a Consultation

Beyond Projects: Strategic Firm Communications

  • Icon of three people with raised hands and lines indicating celebration or teamwork.

    Talent Attraction & Retention

    In a competitive market for technical talent, your firm's culture, values, and project work need to be communicated clearly to attract and retain top professionals.

  • A black and white icon of a light bulb with a brain inside, surrounded by rays indicating ideas or creativity.

    Reputation & Thought Leadership

    Your firm's experts have valuable insights on industry trends, technical innovation, and project challenges. We help you share that expertise through strategic content that positions your firm as an industry leader.
    You can even share your stories and insights on reVerb’s own Infrasound Podcast!‍ ‍Being a guest on InfraSound positions your experts as thought leaders, extends your firm's reach, and gives you authentic content to share with clients and prospects.

  • Icon of two people shaking hands, symbolizing agreement or partnership, with a black circular background.

    Client Communications

    Strong client relationships are built on trust and clear communication. We help technical firms maintain consistent, strategic communication with clients throughout and between projects.

  • Icon of a flashing emergency light or siren with rays emanating from it.

    Crisis & Issues Management

    When projects face challenges or your firm faces criticism, strategic communication protects your reputation and maintains stakeholder confidence.

Our Technical Sector Experience

reVerb brings practical experience working alongside technical professionals. Our team understands how engineering, architecture, and planning firms operate—the proposal processes, project delivery models, regulatory requirements, and stakeholder dynamics that shape your work.

Experience Supporting Technical Projects

  • Transportation infrastructure (LRT, roads, active transportation)

  • Land development and municipal planning

  • Environmental assessments and remediation

  • Building design and construction

  • Utility infrastructure

Understanding of Technical Environments

  • Team members with experience working within technical firms and government agencies

  • Knowledge of project delivery models (design-build, P3, traditional procurement)

  • Familiarity with regulatory and approval processes

  • Understanding of professional practice requirements and ethics

Integrated Project Support

  • Embedded communications support for project teams

  • Collaboration with technical staff on stakeholder input

  • Coordination with subconsultants and project partners

  • Alignment with quality management and deliverable schedules

Our Approach

We're not engineers, architects, or planners—and we don't pretend to be. We're communications specialists who understand technical environments and know how to support your work without getting in the way. We integrate with your teams, respect your expertise, and provide the communications capacity you need without the overhead you don't.

Need communications and engagement support for your technical team?

Let's Talk.
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Quinn Nicholson and Chris Gentile
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Josh Jones
Project Manager, Valley Line Southeast | AECOM

“reVerb has really supported the public comms side by setting a high standard for public communication and engagement. It shows how much the team genuinely cares about the community and making sure people feel informed and involved. That kind of commitment goes a long way on a project like this.”

Some of our CLIENTS