Industrial and Energy Stakeholder Engagement | Oil and Gas, Renewables, Mining | reVerb Communications
Pipeline construction in Alberta
Social license, built on trust

Stakeholder Engagement for Industrial and Energy Projects

Indigenous engagement, community relations, regulatory participant involvement and communications for oil and gas, renewables, mining, utilities and manufacturing in Alberta and British Columbia.

The project lifecycle

Engagement from first notice to reclamation

Industrial facilities operate for decades. reVerb plans engagement for each phase and keeps the relationships going between them.

Phase 1

Early planning

Stakeholder and rights-holder mapping, issue scan and first conversations with nearby communities.

Phase 2

Regulatory application

Participant involvement, consultation records, concern tracking and hearing preparation.

Phase 3

Construction

Landowner and community notices, traffic and impact updates and inquiry management.

Phase 4

Operations

Ongoing community programs, expansion engagement, incident response and feedback mechanisms.

Phase 5

Closure and reclamation

Reclamation updates and a clear account to the community of what happens to the site.

Operating in complex environments

Social license is earned over the life of an operation

Regulatory approval sets the conditions for a project. Community acceptance, Indigenous relationships and stakeholder trust shape how smoothly it proceeds and how an operation is received for years afterward.

reVerb gives industrial and energy clients straight advice about the issues and the opposition a project is likely to meet, then builds the engagement program to respond to them.

We help industrial and energy companies build and keep social license through early engagement, transparent operations and long-term relationships.

Where we help

Where industrial and energy companies bring reVerb in

These are the points in a project or operation where we most often support client teams.

Community concerns

Nearby residents raise questions about environment, health and safety and local benefit. We give them accurate information and a way to be heard, and we report what we hear to your team.

At stakeApproval timelines and operating conditions
Public consultation

Indigenous engagement

Treaty rights and traditional territory call for engagement planned around each community's protocols and timelines, with a record of how input was considered.

At stakeRelationships and consultation adequacy
Indigenous consulting

Regulatory participant involvement

Applications to the Alberta Energy Regulator (AER) and the Alberta Utilities Commission (AUC) carry participant involvement requirements under AER Directive 056 and AUC Rule 007. We plan to them and keep the record.

At stakeApplication completeness and hearings
AUC Rule 007

Environmental scrutiny

Environmental performance draws attention from media, investors and advocacy groups. We help you report it accurately and in plain language.

At stakeReputation and investor confidence
Reputation management

Many parties, one message

Governments, regulators, Indigenous communities, landowners, partners and contractors each need different information. We build the stakeholder map and keep messages consistent.

At stakeConfusion and process delays
Stakeholder mapping

Long-term operations

A facility that runs for decades needs community relations that last as long. We build programs that keep neighbours informed and give them a way to raise concerns.

At stakeCommunity relations and operating flexibility
Community relations
What we do

How reVerb supports industrial and energy companies

Engagement and communications planned around operational realities.

Indigenous engagement

Relationship-based engagement planned with care for rights, protocol and timelines.

  • Consultation planning and delivery
  • Traditional knowledge integration
  • Partnership support
  • Ongoing relations management

Community engagement

Sustained engagement that listens, responds and shows communities what they gain.

  • Stakeholder and landowner mapping
  • Public consultation programs
  • Community advisory committees
  • Community benefit communications

Regulatory engagement and approvals

Participant involvement and communications for regulatory applications and hearings.

  • AER Directive 056 participant involvement
  • AUC Rule 007 participant involvement
  • Environmental assessment support
  • Public hearing preparation
  • Technical translation

Environmental and sustainability communications

Environmental commitments and performance explained clearly and accurately.

  • Sustainability and ESG reporting
  • Environmental performance updates
  • Climate commitments messaging
  • Reclamation communications

Crisis and issues management

Fast, transparent response when a spill, equipment failure or public concern puts an operation in the news.

  • 24/7 incident response
  • Media relations and spokesperson support
  • Regulator coordination
  • Media monitoring
  • Post-incident relationship rebuilding

Operations communications

Relationships maintained through the life of a facility, from development to closure.

  • Ongoing community programs
  • Operational impact notices
  • Expansion engagement
  • Stakeholder feedback mechanisms
Beyond projects

Corporate communications for industrial and energy companies

Support that runs across your whole portfolio.

01

Sustainability and ESG reporting

Clear reporting on environmental, social and governance performance for investors, regulators and communities.

02

Stakeholder relations programs

Structured, ongoing relationships with Indigenous communities, municipalities, regulators and interest groups.

03

Government and regulatory affairs

Briefings and relationship building with governments and regulators on your operations and your industry. Public affairs.

04

Thought leadership

Media engagement, conference presentations and articles that profile your leaders. Media relations.

05

The Infrasound podcast

A platform for industrial and energy professionals to talk about innovation, stewardship and community partnership. Listen.

06

Monthly communications support

Month-to-month support for variable workloads across project phases, or when a position is vacant, a staff member is on leave or a special project needs capacity. Talk to us.

"Working with reVerb was a career highlight. Their collaborative approach on the Valley Line project empowered proactive communication and my professional growth. A fantastic team – friendly, respectful, and excellent communicators. They set the bar for future projects. I'm grateful for their input and welcome future collaborations."
Isabel Onaba Communications Manager, NEOM Project, Bechtel Corp.
Experience

Industrial and energy experience

Team members with direct energy and industrial sector experience, working in Alberta and British Columbia.

Sectors

  • Oil and gas, including pipelines
  • Renewables and power generation
  • Transmission and utilities
  • Mining and aggregates
  • Manufacturing and processing
  • Data centres

Engagement settings

  • Multi-stakeholder consultation processes
  • Indigenous communities and nations
  • Landowners and agricultural communities
  • Rural and remote communities
  • Environmental and advocacy groups

Our approach

  • Strategies that fit operational realities
  • Transparency balanced with commercial sensitivity
  • A documented record for regulators
  • Integration with project teams and schedules
Questions

Working with reVerb on industrial and energy projects

Can reVerb run participant involvement for AER and AUC applications?

Yes. We plan and deliver participant involvement for applications to the Alberta Energy Regulator (AER) and the Alberta Utilities Commission (AUC), including AER Directive 056 and AUC Rule 007 programs, with notification, consultation records and concern tracking.

Can reVerb support Indigenous engagement on our project?

Yes. The Crown holds the duty to consult, and in Alberta procedural aspects of consultation are often delegated to proponents. We help plan, deliver and document that work with care for each community's protocols and timelines. See Indigenous consulting.

Does reVerb support operating facilities as well as new projects?

Yes. We run ongoing community and stakeholder relations programs for operating facilities, and provide month-to-month communications support when a position is vacant, a staff member is on leave or a project phase needs more capacity.

Can reVerb respond to an incident after hours?

Yes. reVerb offers 24/7 rapid response support for incidents, including media relations, stakeholder notification and coordination with regulators.

Where does reVerb work?

reVerb is based in Edmonton and works across Alberta, including southern Alberta, and in British Columbia.

Work with us

Responsible operations. Built on trusted relationships.

Tell us about the project or operation and the communities around it. Every engagement starts with a discovery call so the plan fits your regulatory path and your schedule.

FURTHER READING:

Meeting Knowledge Dissemination Requirements for Deep Energy Retrofit Grants in Canada Series

Some of our CLIENTS