LRT & Train Construction
Communications and engagement for light rail and train projects, from route planning through construction, testing and opening day.
Communications for LRT projects
An LRT line is built through neighbourhoods where people live, work and travel every day, over several years of construction. reVerb plans communications around the residents, businesses, commuters and partners along the line and the stage of work that affects each of them.
reVerb develops and delivers strategic communications for LRT projects. We work with transit owners, municipalities, engineering firms and contractors on public engagement, stakeholder communications and issues management through every phase of a project.
LRT work in Alberta
Including Valley Line Southeast, Valley Line West and Phase 1 of the Capital Line South LRT Extension with Ledcor.
An Award of Excellence for Project Management and an Award of Merit for Transportation Infrastructure, shared with the Valley Line Southeast project team in 2025.
Team members trained in public participation, including Foundations in Public Participation and courses on opposition, outrage and conflict.
Key areas of support
Public Engagement & Community Relations
Residents, businesses and commuters live alongside an LRT project for years before the first train runs. We plan and deliver engagement that keeps people informed at each stage and gives them a clear place to raise concerns.
reVerb's accessibility program for Valley Line Southeast LRT is one example of this work.
Explore →Stakeholder Communications
An LRT project brings together the owner, the owner's engineer, the contractor, the transit operator and utility partners. We coordinate messaging among them so the public hears one consistent account of the project.
Explore →Crisis & Issues Management
Construction delays, cost changes and service disruptions draw public and media attention. reVerb prepares response plans ahead of time and supports the project team with accurate, timely answers when an issue breaks.
Explore →Media & Digital Communications
Media relations, video, digital content and social media that explain construction progress, safety and milestones in plain terms.
reVerb also tracks coverage of LRT projects across the country through its Canadian LRT media monitoring service.
Explore →Why transit owners work with reVerb
reVerb has worked on several Edmonton LRT projects and tailors each strategy to the line and the neighbourhoods along it.
LRT project experience
Work on Valley Line Southeast, Valley Line West and Capital Line South LRT in Edmonton, including as part of the Owner's Engineer team for the City of Edmonton.
Outreach where the work is happening
Street teams, site walkthroughs, construction notices and safety videos delivered in the neighbourhoods along the line.
We run the engagement we design
Planning, facilitation, documentation and reporting handled by one team, from the first public session to the what-we-heard report.
Multi-stakeholder coordination
Engagement across residents, businesses, transit riders, accessibility advocates, utilities and contractors, each with their own interests.
LRT case studies
Valley Line Southeast LRT
A 13-kilometre urban light rail line connecting Mill Woods to downtown Edmonton, delivered as a P3 by TransEd Partners, with communications and engagement through years of construction.
Read the profile →
Accessibility program for a new transit line
How reVerb helped riders with accessibility needs learn Edmonton's new low-floor LRT system before rider service began on Valley Line Southeast.
Read the case study →LRT communications questions
Which LRT projects has reVerb worked on?
reVerb has worked on Valley Line Southeast, Valley Line West and Phase 1 of the Capital Line South LRT Extension in Edmonton, including as part of the Owner's Engineer team for the City of Edmonton.
Does reVerb work for transit owners or contractors?
Both. reVerb has supported the City of Edmonton as part of the Owner's Engineer team and has supported Ledcor on the Capital Line South LRT Extension. We plan the work around whichever side of the contract we sit on.
What does community relations during LRT construction include?
Construction notices, street teams in the neighbourhoods along the line, business sessions, inquiry and complaint management, site walkthroughs, safety videos and accessibility programs ahead of opening.
Can reVerb support an LRT project before construction starts?
Yes. We support route and design engagement, public information sessions and what-we-heard reporting during planning, then carry those relationships into construction.
Does reVerb follow LRT news outside Alberta?
Yes. reVerb runs a Canadian LRT media monitoring service that tracks coverage of transit projects across the country.
Talk to us about your next transit project
Tell us where the project sits and who it affects. We start every engagement with a discovery call.
