Environmental Infrastructure Construction

Environmental Infrastructure Construction | reVerb Communications
Aerial view of a wastewater treatment plant
Industries served

Environmental Infrastructure Construction

Communications and engagement for water, wastewater, stormwater and waste infrastructure projects in Alberta, from planning through construction and commissioning.

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Overview

Communications for environmental infrastructure

Water, wastewater and waste projects are built near homes, businesses and waterways, and they are reviewed by regulators as well as neighbours. reVerb plans communications around each of those audiences and the point in the project where each one comes in.

reVerb facilitator answering a question at a public consultation session

reVerb provides strategic communications for environmental infrastructure construction. We work with municipalities, engineering firms and contractors on public notification, engagement and inquiry management from planning through commissioning.

What we do

Key areas of support

01

Construction & Project Notification

Treatment plant upgrades, sewer and stormwater work and flood mitigation projects bring excavation, road closures, noise and odour to nearby neighbourhoods. We plan notification that tells residents and businesses what to expect and when.

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02

Public Engagement & Consultation

Environmental infrastructure can require public input on location, design or environmental effects before approval. We design and facilitate engagement, document what people raise and report it back to the project team.

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03

Inquiry & Issues Management

Odour, noise, water quality and service interruptions generate calls and complaints. reVerb sets up inquiry management with every concern logged, answered and tracked, and prepares response plans for incidents that draw public attention.

See the Hum inquiry management case study.

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04

Media & Digital Communications

Media relations, digital content and plain-language explanations of treatment processes, environmental monitoring and project benefits.

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Why reVerb

Why environmental infrastructure owners work with reVerb

reVerb works with municipalities and their engineering partners, and tailors each strategy to the facility and the community around it.

reVerb team reviewing public input after a public information session

Regulatory process knowledge

Working knowledge of consultation requirements across environmental assessment, provincial approvals and municipal processes.

Technical subjects in plain language

Treatment processes, monitoring data and engineering decisions explained so residents can follow them.

We run the engagement we design

Planning, facilitation, documentation and reporting handled by one team, from the first public session to the what-we-heard report.

Public sector background

Many on our team have worked in government, so we plan communications around municipal and provincial approval and reporting requirements.

Work with us

Talk to us about your next environmental infrastructure project

Tell us where the project sits and who it affects. We start every engagement with a discovery call.

Book a discovery call →
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