Stakeholder Mapping & Engagement Strategy Development

Stakeholder Mapping & Engagement Strategy Development | reVerb Communications
Stakeholder engagement

Stakeholder Mapping & Engagement Strategy Development

Map who can move your project before the work starts. Then build the engagement strategy around them.

Talk to us about your project
The case for mapping first

The stakeholder map decides how the engagement goes

Map and analyse the right stakeholders early and you set the project up to succeed. Strategic stakeholder analysis and engagement planning catch problems before they start and turn likely opposition into support.

Do this work early, in the project initiation phase. The sooner you understand each stakeholder and how to handle them, the better your odds.

The strongest maps are thorough at the start and kept current as the project moves. That is what makes the engagement built on them reliable.

reVerb builds the stakeholder map and the engagement strategy that set a project up from the start. Preparing an RFP response, planning a major project or fixing a stalled approach, the analysis gives you the foundation for engagement across the whole project.

A note on terms. Some jurisdictions and standards now use "interested party" in place of "stakeholder." The wording is shifting. The work behind it is the same.

What it gives you

Why stakeholder mapping and strategy matter

Done well, the map and the strategy earn their keep across the whole project.

01

Find everyone early

A relevant stakeholder left off the list tends to surface later. Thorough identification up front keeps the picture complete.

02

Put resources where they count

Mapping influence accurately shows where time and attention pay off, so effort lands with the stakeholders who shape the outcome.

03

Get ahead of concerns

A strategy lets you see concerns coming and build support early, rather than responding once issues are already live.

04

Stronger RFP responses

Procurement weighs stakeholder engagement capability. A response grounded in real stakeholder understanding and a workable approach is the one that stands out.

How we do it

Our four-phase process

Systematic analysis that gives you the full stakeholder picture and an engagement strategy you can act on, from the first list to the final plan.

reVerb team mapping stakeholder input on a project map
01
Comprehensive discovery

Stakeholder identification

What we identify

  • Directly affected: residents, businesses, property owners and users the project touches
  • Government and regulatory: municipal departments, elected officials, regulators and approval authorities
  • Indigenous communities: First Nations, Métis and Inuit communities with rights, interests or traditional territory connections
  • Interest groups: environmental organizations, business associations, advocacy and community groups
  • Internal: project teams, management, partners, contractors and consultants
  • Media and influencers: local media, community leaders and opinion makers
  • Hidden: informal influence networks and behind-the-scenes decision-makers

Our methods

  • Project document review and analysis
  • Geographic and demographic research
  • Stakeholder database and network research
  • Interviews with the project team and community insiders
  • Review of similar project experiences
  • Political and organizational analysis
02
Deep understanding

Stakeholder analysis

Power and influence

  • Level of influence over the project
  • Decision-making authority, formal and informal
  • Ability to delay, stop or change the project
  • Network influence and coalition-building capacity
  • Media access and public voice

Interest and impact

  • How the project affects them, benefits and concerns
  • Level of interest in the outcome
  • Likely position, support through opposition
  • Information needs and preferences
  • Past engagement history

Engagement requirements

  • Preferred communication channels and methods
  • Cultural considerations and protocols
  • Language and accessibility needs
  • Availability and timing constraints
  • Legal or regulatory consultation obligations

Relationships and dynamics

  • Connections between stakeholders
  • Coalition potential and existing alliances
  • Historical relationships and conflicts
  • Trust levels and credibility factors
03
Visual maps that guide action

Prioritization and mapping

Stakeholders do not carry equal weight. We build visual maps on proven frameworks so you put resources where they count.

Mapping frameworks we use

  • Power-Interest Matrix (Mendelow): sorts stakeholders into manage closely, keep satisfied, keep informed and monitor
  • Influence-Impact analysis: maps influence over decisions against how much the project affects them
  • Support-Influence matrix: tracks current positions, opposition through champion, against influence
  • Relationship maps: visual networks showing connections and influence pathways between stakeholders
Example of a reVerb stakeholder register
04
Tailored to each group

Engagement strategy development

Stakeholder-specific approaches

  • Engagement objectives, from inform to collaborate
  • Recommended methods and tactics
  • Communication frequency and timing
  • Key messages and information needs
  • Relationship-building strategies
  • Success metrics and monitoring

The engagement plan

  • Objectives aligned with project goals
  • Phased approach tied to project milestones
  • Resource requirements, budget, staff and time
  • Roles and responsibilities matrix
  • Risk mitigation strategies
  • Contingency plans for opposition or issues
Start early

Map early, and the engagement that follows runs smoother.

Let's talk →
When to use it

Where stakeholder mapping pays off

RFP and proposal responses

Stand out in procurement with an engagement plan that shows real stakeholder understanding and an approach you can actually run.

Project planning and setup

Set projects up from the start with full stakeholder understanding before you commit to timelines and budgets.

Regulatory and approval processes

Work through environmental assessments, Indigenous consultation and municipal approvals with strategies that meet the requirement and build support.

Troubled project recovery

When a project hits opposition, analysis pinpoints the problem, reassesses the approach and builds a recovery plan.

Organizational planning

Beyond projects, organizations need stakeholder strategies for operations, policy changes and ongoing relationship management.

Mergers and major change

Mergers, acquisitions and major change call for stakeholder analysis to manage the transition and keep relationships intact.

Why reVerb

Why teams choose reVerb for stakeholder strategy

reVerb stakeholder engagement session at a community YMCA

Experience across sectors

Strategies built for infrastructure, development, industrial, government and corporate projects, with cross-sector insight brought to yours.

Strategies you can run

We hand you a plan your team can execute. Realistic timelines, real budgets and methods that work on the ground.

Local and regional knowledge

We know Alberta's politics, the Indigenous communities, the regulators and the community dynamics that decide whether a strategy holds.

Built into project delivery

The strategy plugs into project management, risk, communications and delivery. It does not sit on a shelf.

How we run it

Stakeholder strategy best practices

Start early
Update regularly
Be comprehensive
Ground in reality
Document everything
Work with us

Build your stakeholder strategy

A map and a plan, built early, keep a project moving. Tell us what you are working on.

Need stakeholder mapping? Let's talk →
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Stakeholder Engagement & Community Relations

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