Project Profile: Melt Sandwich Co. Social Media Strategy

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Project Profile · Social Media

Social Media for Melt Sandwich Co.

Monthly content calendars, photography and day-to-day posting for an independent café in downtown Edmonton.

Project Owner
Melt Sandwich Co.
Date
2021
Role
Social Media Strategy, Content Planning and Platform Management

Melt Sandwich Co. is an independent café in downtown Edmonton, serving specialty coffee, breakfast and lunch to the weekday office crowd.

Positioned along the downtown pedway system, Melt depended on visual branding and timely communication to attract foot traffic and build a loyal customer base.

The Client

A Pedway Café With a Weekday Rush

Melt's customers walk past the counter on their way to work, which puts a premium on knowing what is on the menu that day and whether the doors are open.

The Melt Sandwich Co. counter and menu board in the downtown pedway
The Work

A Calendar That Could Move

reVerb provided full social media support, including a monthly content calendar with photography, post copy and platform planning.

Instagram and Facebook were the primary channels, used to highlight product offerings, seasonal features and promotions. Working closely with the café's management, reVerb kept the plan structured enough to follow and loose enough to adapt to changing menus and real-time opportunities.

When in-store traffic kept staff from posting, reVerb stepped in so the feed stayed consistent. Monthly analytics reviews guided the content adjustments that followed.

  • Monthly Content Calendar
  • Photography
  • Post Copy
  • Instagram and Facebook
  • Monthly Analytics
The Feed

What the Grid Looked Like

Product shots, seasonal features and service updates, planned a month at a time and posted as the week went.

The Content Mix

Two Jobs the Feed Had to Do

Espresso pouring from the machine into a glass
Make the product look worth the walkPhotography of the coffee, sandwiches and seasonal features.
Closure notice graphic: We will be closed Monday May 20th, hope you all have a great long weekend
Tell people what is happening todayHours, closures and the practical updates a weekday crowd needs.
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