Interim Communications for the Town of Peace River

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Case Study · Municipal Communications

Interim Communications for the Town of Peace River

Interim support that kept residents informed and Town departments supported after the communications lead departed.

Client
Town of Peace River
Location
Peace River, Alberta
Service
Interim Communications
Date
2026
The Challenge

Keeping Information Flowing Through a Transition

When the Town of Peace River’s communications lead departed, the Town still had residents to inform and departments counting on communications support.

reVerb stepped in to provide interim support across a broad range of communications needs. The work meant collaborating with municipal departments and managing the Town’s public-facing channels so that information kept flowing and the communications function continued without a gap.

Aerial view of Peace River, Alberta, with the highway winding down the valley into town
The Work

Working the Way the Town Works

Working remotely, reVerb integrated into the Town’s existing operations. The team adapted to established workflows, learned internal processes and followed the Town’s approval requirements. By understanding the Town’s practices, relationships, tone and visual identity, reVerb complemented the existing team and did not impose new ways of working.

Recurring Publications

Monthly, quarterly and bi-weekly publications, plus newsletter inserts for utility bills.

Advertising and Social Media

Radio advertising, organic and paid social media and posters.

Media and Public Inquiries

News releases, media inquiries and monitoring of public inquiries.

Website Management

Website management, including content updates requested by departments.

Departmental Requests

Coordinating departmental input, content development and approvals through to publication.

Brand Consistency

Every piece written and designed in the Town’s established tone, language and visual identity.

Beyond individual materials, reVerb provided strategic guidance on communications decisions, so that each message suited its intended audience and channel.

Outcomes

The Results

Residents Stayed Informed

Residents remained informed throughout the transition.

Departments Stayed Supported

Town departments continued to receive the communications support they needed.

One Consistent Voice

Every piece kept the Town’s established tone, language and visual identity.

Scheduled and Emerging Needs

reVerb balanced recurring deliverables with new requests as they came in.

Why It Matters

Continuity When a Key Role Is Vacant

A municipality’s communications do not pause when a position is empty.

Through its work with the Town of Peace River, reVerb bridged the gap between the municipality’s day-to-day communications needs and its broader priorities. Residents remained informed, and departments kept the support they needed through the transition period.

reVerb’s approach to interim support starts with learning an organization’s processes and then working inside them.

How reVerb worked with the Town

  • Remote support built into existing workflows
  • The Town’s own approval requirements, followed for every piece
  • Departmental input coordinated from draft to publication
  • Strategic guidance on audiences and channels
Work With Us

Need Communications Support During a Transition?

reVerb provides interim and fractional communications support for municipalities, working inside your existing processes so residents stay informed.

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