reVerb Scenario Builder 2.1
DWG NO. RVB-SIM-2.1 · Scenario Set: Transit
Facilitator Mode

The drawings cover the build.
Nothing covers the neighbours.

Fourteen months on a transit corridor. Five situations that never look like communications problems until they are. Choose the response your team would make and see the outcome.

Project Brief

You are the general contractor on an LRT expansion through an established commercial and residential corridor. Your team is technically strong. There is no communications support on the project.

Duration

14 months

Situations

5

Time required

About 4 min

Scoring

Revealed at the end

Trust Index100

Facilitator Notes

How does your team respond?

      _______________
     /               \
    |    R  I  P      |
    |                 |
    |  YOUR PROJECT'S |
    |   REPUTATION    |
    |                 |
    |   "It was       |
    |    compliant."  |
    |                 |
 ___|_________________|___

Your reputation has died of dysentery

The project was delivered on schedule. The community was at the council meeting.

A

Decision Record
Issued for Review

Every one of these situations was preventable.

reVerb builds the engagement strategy before the first complaint is filed. Email yourself the full decision record, or talk to us about what this looks like on a live project.

Issued for review · Not for constructionreVerb Communications

Answer Key

All options, classifications and point values. Good answers keep the contractor inside its contractual lane: site-level relationships stay with the contractor, media and public statements route through the project owner.